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General Information

What is 360Metrics?

360Metrics is a monitoring and analytics company specializing in observability, sustainability analytics, and AI-powered insights for data centers, enterprises, and service providers. It helps organizations measure carbon footprints, optimize infrastructure, and enhance security.

Who can benefit from 360Metrics?

Our solutions cater to:
● All Organizations – Businesses of all sizes looking to improve monitoring and analytics.
● Enterprises – Large-scale businesses needing an all-in-one observability platform.
● Telcos & Service Providers – Telecom companies and managed service providers requiring advanced on-premise and network monitoring.

How does 360Metrics help reduce the carbon footprint of data centers?

360Metrics provides real-time sustainability analytics, helping organizations track and optimize energy consumption, reduce waste, and align with green initiatives using AI-driven insights.

Technical & Product Offerings

What technologies does 360Metrics use?

360Metrics leverages:

  • Elasticsearch for high-performance search and analytics
  • AI & Machine Learning for predictive monitoring
  • Kubernetes & Containerized Deployments for scalability
  • Log Management & Observability using Elastic Stack
  • Integrations with Grafana & Other Dashboards for real-time visualization

Can 360Metrics integrate with existing monitoring tools?

Yes, 360Metrics supports integration with open-source monitoring stacks like Prometheus, OpenTelemetry, and third-party observability platforms.

Does 360Metrics offer an on-premise solution?

Yes, we provide both cloud-based and on-premise deployment options, catering to enterprises and telcos with high security and compliance needs.

Security & Compliance

Is 360Metrics compliant with industry regulations?

360Metrics follows best practices for data security and compliance, aligning with standards like ISO 27001, GDPR, and SOC 2, ensuring secure monitoring and analytics.

How does 360Metrics handle data privacy?

We prioritize data privacy by implementing role-based access control (RBAC), encryption, and secure API integrations, ensuring that customer data remains protected.

Pricing & Support

How is 360Metrics priced?

Pricing depends on deployment size, data volume, and specific features required. We offer:

  • Subscription-based SaaS pricing
  • Custom enterprise plans
  • On-premise licensing options

Does 360Metrics provide customer support?

Yes! We offer 24/7 support for enterprise customers, along with documentation, community forums, and dedicated technical assistance for custom deployments.