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Meet the 360Metrics Leadership Team

Our Story

Built on Experience, Driven by Innovation

360Metrics was founded in 2023 by six industry experts with a combined 100 years of experience in IT monitoring. Our journey began with a shared vision: to address a critical gap in scalable, intelligent monitoring solutions for large-scale infrastructures. Having worked with various monitoring products since 2008, our founders saw firsthand the growing demand for smarter, AI-driven observability tools that go beyond traditional monitoring.

What started as a commitment to solving complex monitoring challenges quickly evolved into something bigger. Our team recognized the limitations of existing solutions—particularly in SNMP coverage, IT observability, and infrastructure monitoring—and set out to develop a modern, scalable, and AIpowered approach.

This passion for innovation led to the creation of 360Metrics, a company dedicated to redefining observability with a blend of open-source technologies and proprietary advancements. We didn’t just build another monitoring tool—we built a platform that adapts, learns, and scales with the everevolving needs of businesses.

Today, 360Metrics is more than a company—it’s a movement toward a future where monitoring is smarter, more efficient, and deeply integrated into the digital transformation journey. Our mission remains the same: to provide organizations with cutting-edge observability solutions that drive operational excellence, optimize performance, and ensure sustainability.

And this is just the beginning.

The 360 Metrics Management Team

Sylvain Groulx

CEO / Co-Founder

Sylvain, Director of Business Development, brings over 23 years of expertise in cloud, monitoring, and reporting. He leads strategic initiatives, ensuring innovative solutions for telecommunications, energy, finance, and internet sectors. Passionate about excellence, he drives business growth, collaborates with global teams, and delivers client-centric solutions that transform challenges into success.

Benoit Quintin

Director Operations / Co-founder

Benoit, Director of Operations, brings 25 years of expertise in IT consulting, leading digital transformation and cloud adoption projects. With deep knowledge in observability and SIEM, including Splunk, ELK, and VMware, he drives operational excellence through strategic technology adoption. Focused on innovation and efficiency, he ensures seamless alignment between business objectives and technological advancements.

Benoit Georgelin

Lead Solution Architect / Co-Founder

Benoît, a passionate expert in cloud, data hosting, and security, brings over 20 years of experience, including co-founding a Franco-Canadian cloud services company. With a strong technical background and deep expertise in monitoring and alerting, he has spent over 15 years consulting in cloud security. As a Senior Technical Architect at 360Metrics, he plays a key role in solution design and implementation, ensuring security and industry standards are met to deliver a robust and comprehensive product.

Yannick Tousignant

Director Engineering / Co-Founder

Yannick, Head of Engineering and co-founder at 360Metrics, brings extensive experience integrating observability solutions for Fortune 500 companies. Having led global monitoring implementations at EMC and Dell, he has also consulted on major software migrations for AT&T, Pfizer, Deutsche Bank, and Hydro-Québec. With deep expertise in observability use cases and industry challenges, he drives innovation and ensures 360Metrics delivers cutting-edge monitoring solutions.

Yasir Raza

Director Business Development / Co-Founder

Yasir, Head of Business Development and co-founder at 360Metrics, brings over 17 years of expertise in Big Data architecture, observability, and Elastic Stack solutions. An Elastic Stack Certified Professional, he has led complex projects worldwide, bridging the gap between IT and business through data-driven insights. With a strong background in software engineering, data science, and enterprise search, Yasir leverages his technical expertise to drive strategic growth, foster key partnerships, and expand 360Metrics’ impact in the observability and monitoring industry.

Jason Forand

Director Software Development / Co-Founder

Jasn, Director of Software Development at 360Metrics, is a problem-solving enthusiast and expert team builder with extensive experience in software engineering and DevOps. With a strong background in Java and Python, he has led development teams at Watch4net, EMC, Dell, and Insitu, driving innovation in monitoring and observability solutions. At 360Metrics, Jasn spearheads software development efforts, ensuring the delivery of scalable, high-performance monitoring technologies tailored to modern IT infrastructures.

Vision

To be the world’s leading provider of sustainable IT infrastructure management solutions, we are committed not only to optimizing the efficiency and profitability of IT operations, but also to fostering a global community of environmentally responsible businesses. We aspire to a world where companies seamlessly integrate environmental considerations into all aspects of their operations. Our vision extends to cultivating a community of companies that are acutely aware of their carbon footprint and use AI-based information to collectively reduce their impact on the climate.

Mission

Our mission is to facilitate the transition to a more sustainable economy by helping our customers understand and reduce their impact on the environment. We believe that every company has a responsibility to make a positive contribution to the planet and to society. Our goal is to help our customers achieve carbon neutrality.

Values

Customer-Centric Excellence

We place our customers at the heart of everything we do. Our commitment to delivering exceptional solutions and transparent communication ensures we meet and exceed customer expectations, knowing that their success drives our own

People-Centered Culture

Our people are our greatest asset. We foster an inclusive environment that celebrates diverse perspectives, empowers individuals, and encourages ownership, allowing authentic ideas to flourish and drive collective success.

Innovation and Lifelong Learning

We push boundaries through creative problem-solving and continuous learning. Our culture of curiosity keeps us at the forefront of industry advancements, empowering us to adapt and grow with every new challenge.

Adaptability and Resilience

In a world of complexity, we approach challenges with flexibility and creativity. Our ability to adapt ensures long-term success, focusing on continuous improvement and progress, no matter the obstacles.

Careers

We have the following open positions

We’re growing fast and looking for talented, driven individuals to join our passionate team of innovators. If you’re eager to be part of a dynamic, rapidly expanding startup, this is the place for you. Join us in shaping the future—explore our open positions today! Our office is located in the plateumont-royal close to downtown Montréal.

Open Positions

Full Stack Developer

Presales and Business Development Specialist

Remote/ Montreal Downtown

Remote/ Montreal Downtown

Partner

We are committed to working with our partner network to preserve and extend existing enterprise technology, enabling digital transformation projects to run smoothly. We empower partners to deliver secure and performant services to their valued customers. 360 Metrics is committed to enabling partners to generate significant, high-margin value add to their solutions. As one of our partners, you’ll help companies successfully execute their digital transformation strategies with performance and security analytics at scale. Become a partner

Become a Partner